Telephone

The Telephone helpline is open every Monday and Thursday evening from 6.30pm to 9.30pm.

During this time helpline staff are waiting to take your call. Remember- all staff are aged between 16 and 21 years old. You will be talking to another young person, who has been trained in listening skills and is able to help you.

To offer you a high quality service the Youth2Youth helpline supervisor may monitor your call. This is to give the helpline volunteer support and guidance and not to affect your right to a confidential service.

We offer a confidential service. We do not trace numbers. If you live within the U.K. we can call you back if you provide us with your number.

Helpline Telephone 020 8896 3675